Effective 11 September 2026

Privacy Policy

This Policy explains how Paradise Travel and Media JSC handles personal information submitted through en.rentalbikes.ru.

1. Information we collect

We may collect your name, telephone number, email address, booking details, selected motorcycle, dates, tariff, promo code and messages sent to us. Technical information such as IP address, browser, device and request time may be recorded for security and operation of the website. Identification and driving documents may be checked separately when the motorcycle is collected.

2. Why we use it

Information is used to answer enquiries, calculate prices, arrange and manage reservations, prepare the rental agreement, verify eligibility, prevent misuse, comply with legal obligations and resolve complaints. Marketing messages require separate consent and are not a condition of booking.

3. Sharing

Information may be shared only where necessary with booking and CRM services, hosting providers, communications services, professional advisers, payment providers after online payment is enabled, and public authorities where required by law. Service providers must use the information only for the relevant service and protect it appropriately.

4. International processing

The website and service may involve processing in more than one country. Appropriate contractual, organisational and technical safeguards are used where information is transferred internationally.

5. Retention

Booking and correspondence data is retained only for as long as needed for the reservation, rental, dispute handling and applicable accounting or legal requirements. Data based solely on consent is deleted or anonymised when consent is withdrawn, unless another lawful reason requires retention.

6. Your choices and rights

You may ask what information we hold about you, request correction or deletion, restrict or object to processing, or withdraw consent where processing is based on consent. Some information may need to be retained where required by law or for an unresolved contract or claim.

7. Security

Reasonable organisational and technical measures are used to protect personal information from unauthorised access, alteration, loss or disclosure.

8. Cookies

Current cookie use is described in the Cookie Policy.

9. Contact

Privacy requests may be sent to hello@rentalbikes.ru.